What is MasterCard SecureCode?
It is a new service that uses personal passwords or identity information to help protect your MasterCard against unauthorized use. A private code means added protection against unauthorized use of your card when you shop at participating online merchants.
How does MasterCard SecureCode work?
Once you've registered and created your own private SecureCode, you will have to enter your SecureCode each time you make a purchase with a participating online merchant. Your SecureCode will never be shared with the merchant. It's just like entering your PIN at an ATM.
How does MasterCard SecureCode protect me?
When you enter your SecureCode during a purchase with a participating online merchant, you confirm that you are the authorized cardholder and your purchase is then completed. If an incorrect SecureCode is entered, the purchase will not be confirmed. Even if someone knows your credit card number, the purchase cannot be made without your SecureCode at a participating Merchant.
What are the system requirements for MasterCard SecureCode?
It works with most browsers. Please note that pop-up killer software may interfere with the use of SecureCode.
What card do I use? Will I need to get a new card to use MasterCard SecureCode?
The service is available for any of your existing MasterCard credit card. You do not need to get a new payment card.
How many cards can I register with MasterCard SecureCode?
We encourage you to register all of your MasterCard cards. There is no limit on how many cards you can register.
Where can I shop with MasterCard Secure Code?
To view the list of participating SecureCode merchants, please click here. The list of is growing continuously.
How do I know whether a merchant participates in SecureCode?
Most participating merchants will display the MasterCard SecureCode logo on their site. However, even if you don't see the SecureCode logo, the merchant may still be a participant and you will be prompted to provide your SecureCode.
How will the online merchant know that I'm registered for MasterCard SecureCode?
Each time you use an enrolled card for payment at participating online merchants, the MasterCard card number will be recognized automatically. Your SecureCode will be requested to make your purchase.
What happens when I use my SecureCode at a participating merchant?
When you make a purchase at a participating merchant and enter your registered MasterCard payment details, you will automatically be prompted to enter your SecureCode. After reviewing the details of your purchase and confirming that your Personal Greeting is correct, simply type in your SecureCode to complete your purchase.
What is a Personal Greeting?
A Personal Greeting is a message that you create during sign-up. Each time you make an online purchase at a participating merchant, you will be prompted to enter your SecureCode. At this time, you'll see your Personal Greeting and other purchase details. The Personal Greeting is your assurance that you are communicating with Krājbanka. If the Personal Greeting displayed in the pop-up box is incorrect, you should not enter your SecureCode, but should instead contact Customer Service immediately by calling the phone number on the back of your MasterCard card, to report a possible fraud.
How will SecureCode change the online purchase process?
The online purchase process will not change except that now you will be prompted to provide your SecureCode during checkout. Your SecureCode will never be revealed to the merchant during the checkout process.
Will I be able to make purchases with merchants that accept MasterCard but do not participate in the MasterCard SecureCode program?
Yes, you will not be asked for your SecureCode during these purchases.
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